World Rank
n / a
Customerservice.costco.com
welcome to the costco customer service page. explore our many helpful self-service options and learn more about popular topics.
Visits & Engagement
On PC & mobile, in the last 6 months
Engagements
February, 2025
| Overall Visits | 2.24M |
| Time On Site | 00:01:28 |
| Pages per Visit | 2.56 |
| Bounce Rate | 57.2% |
Traffic Sources
On PC, in the last 3 months. Click on the column for drilldown
Geography
On PC, in the last month
Traffic by countries
| United States | |
| Canada | |
| United Kingdom | |
| Australia | |
| India |
Review
Has weak negative dynamics in attracting traffic. In the period from september'24 to february'25 the attendance of this site decreased from 2 928 524 to 2 682 810 (-8.76%).
For February '2025 there were 2 240 294 visits. The average visitor per session views 2.56 page(s) and spends 1 minute(s) 28 second(s) on the site. At the same time the bounce rate is 57.20%.
The most popular site uses in United States, attracting from this country 95.27% of overall traffic.
Structure of traffic sources: the highest traffic "Referrals" (46.45%), the second most important "Search" (29.92%), followed by "Direct" (22.83%), then "Social" (0.45%), then "Display Ads" (0.31%) and in the last place "Mail" with a share 0.04%.
Referrals
46.45%
Top Referring Sites:
| Domain | share/change |
|---|---|
|
|
98.68%
4.29%
|
|
|
0.46%
372.94%
|
|
|
0.25%
580.37%
|
|
|
0.13%
27.57%
|
|
|
0.10%
44.82%
|
Top Destination Sites:
| Domain | share/change |
|---|---|
|
|
57.04%
35.49%
|
|
|
38.32%
29.36%
|
|
|
1.59%
-22.42%
|
|
|
0.65%
|
|
|
0.62%
|
Search
29.92%
Organic Keywords:
| Keyword | share/change |
|---|---|
| costco return policy |
27.57%
-13.48%
|
| costco customer service |
8.76%
18.07%
|
| costco chat |
8.10%
176.69%
|
| costco price match |
4.18%
56.72%
|
| costco live chat |
4.12%
232.36%
|
Paid Keywords:
No Data Available
Social Networks
0.45%